Trust J.W. Long Mechanical for Quality AC Repair & Installation

AC Repair in West Ashley, SC

As a homeowner in the Charleston, South Carolina area, you are well aware of how crucial it is to have a properly operating air conditioning system, especially during those hot summer days. When we say hot, we mean it - summers in South Carolina heat up quickly with high humidity and average high temperatures near 90°F across most of the state. During the hot months of the year, average temperatures range from the upper 60s in the Upstate to the mid-70s in the Lowcountry, but maximum temperatures can reach over 100 degrees.

On the hottest of hot days, having a reliable AC unit to cool you down is non-negotiable. When the weather heats up in The Palmetto State, and your AC is on the fritz, it's best to act quick and contact an HVAC repair company that can help.

At J.W. Long Mechanical, we provide you with quick, effective solutions for:

  • 01Air Conditioning Repair
  • 02Air Conditioning Installation
  • 03HVAC Installation
  • 04Dirty AC Filters
  • 05Low AC Refrigeran
  • 06AC Leak Repair
  • 07AC Coil Problems
  • 08Malfunctioning Thermostats
  • 09AC Blowing Hot Air
  • 10More

My AC Isn't Working. What's Going On?

You don't have to be a graduate from The Citadel, the Military College of South Carolina near West Ashley, SC, to know when something is wrong with your air conditioning. Being aware of common AC unit problems helps prevent breakdowns. Who wants to be stuck inside during a hot summer in West Ashley, SC without AC? Keep your eyes and ears peeled for these common issues:

01Your Air Conditioner Isn't Turning On

Waking up in the morning to find that the air conditioner won't turn on is incredibly frustrating. No matter how low you set the thermostat, the AC still refuses to engage.

AC Repair Technician West Ashley, SC

Cause

At times, this issue arises due to a tripped circuit breaker. Additional causes may include a defective thermostat or loose wiring.

Solution

Some AC problems can be fixed without any training. This is not one of those issues. Do not attempt to do any wiring work on your own. Call a respected HVAC company like J.W. Long Mechanical for AC repair in West Ashley, SC. Our techs have specialized equipment that can help diagnose the issue and advanced training to perform fixes.

02Your AC Won't Stop Running

This problem is a complete 180 from the entry above. It's completely normal for your air conditioner to work harder during hot weather, but it should still turn off at regular intervals. Addressing an AC that won't shut off is essential for protecting its key components and keeping your energy bills in check.

Air Conditioning Repair Service West Ashley, SC

Cause

This problem can stem from a variety of sources and is very common. You might be dealing with a faulty thermostat, a malfunctioning compressor, clogged air filters, or even issues with electrical components.

Solution

To start, try switching off the thermostat fan to check if that turns off the air conditioner. If it doesn't, reach out to our HVAC company. Our experts are skilled at quickly identifying issues and often handle repairs on the first visit.

03Your AC Unit Blows Out Hot Air

Why is your air conditioning unit blowing out warm air instead of cool? The last thing you want is to feel even hotter while you're already sweating inside your home. Unfortunately, this issue can happen even during the peak of summer.

Emergency AC Repair West Ashley, SC

Cause

Warm air could indicate a dirty air filter, blockages in the ducts, or debris that is leading to the compressor overheating. It's also possible that your refrigerant levels are low.

Solution

Change your air filters every one to two months to avoid clogs, and make sure to have your ducts cleaned at least once a year. Before you top off the refrigerant in your AC units, always have an AC repair specialist check for leaks. At J.W. Long Mechanical, our HVAC techs are very familiar with this task and can actually help save you money in the long run.

04HVAC System Leaks

Homeowners often find it challenging to detect refrigerant leaks since they typically occur within the coolant lines. However, if you notice brightly colored stains near your AC unit, it could indicate trouble. While some condensation outside the air conditioner is normal, excessive moisture may suggest a water leak.

HVAC Maintenance West Ashley, SC

Cause

Over time, the lines and connections in an AC system can deteriorate, which often results in refrigerant leaks. Water leaks are generally caused by blocked drainage pipes and malfunctioning condensate pumps.

Solution

If you spot a refrigerant leak, make sure to turn off the unit and reach out to our HVAC company in West Ashley, SC as soon as possible. Low refrigerant levels can lead to serious damage to the compressor, which is one of the costliest parts to replace. Thankfully, regular maintenance checks can uncover these issues, and our certified technicians can recharge the refrigerant as needed.

05Constant On and Off Cycles

This issue is commonly referred to as short cycling. Instead of running through a complete cooling cycle, the air conditioner repeatedly starts and stops. This can be a significant problem that may lead to compressor damage.

Residential Air Conditioning Repair West Ashley, SC

Cause

Sometimes, the issue can be as straightforward as dirty air filters or a thermostat that needs recalibrating. It's also possible that your air conditioner is simply too powerful for the size of your home.

Solution

The first step to solving this problem is to call an AC repair company to come out and look at your HVAC system. At J.W. Long, our team will diagnose your problem and provide cost-effective options for you to consider. If your AC system isn't the right fit for your home, new AC installation may be in store - especially for long-term savings.

AC Repair vs. Air Conditioning Installation in West Ashley, SC

Which is best: AC repair or new AC installation? The answer to that question will change depending on your circumstances. Some of the most logical reasons to go with AC repair instead of having a new unit installed are:

  • Age of AC Unit: If your air conditioner is less than 10 years old, it still has life.
  • One-Off Repair: If an HVAC technician from J.W. Long suggests a repair for a one-off issue, there's really no need to replace your unit. If the issue starts to happen more frequently, you may want to change your mind.
  • Great Deals and Financing: Before you start calculating the price of repairs, consider that J.W. Long Mechanical offers regular specials and financing for our services, which may make a repair far more feasible.
Licensed HVAC Contractor West Ashley, SC

Here are a few of the biggest reasons to have a new AC unit installed instead of paying for perpetual repairs:

Efficiency

Forget about the system breaking down. Even before your old air conditioner quit on you, it was already racking up some shocking electricity bills. For an aging system, there's only so much regular maintenance can accomplish. Eventually, it might be time to consider a new system, especially when you weigh the benefits of energy efficiency.

Boost the Value of Your Home

Even if you're not considering selling your home at the moment, installing a new air conditioner can boost your property's value if you ever decide to sell. It might even be a key factor in securing a buyer rather than losing out on a sale.

The Right Price at the Right Time:

It's not just true for repairs-it's equally relevant when considering new air conditioning systems. At J.W. Long Mechanical, we often run specials on new AC installations and even offer financing that can help you stick to a budget. If the cost of repairing your current system is nearing the price of a new unit, don't hesitate to invest in a new air conditioner. You'll likely recoup the price difference through energy savings.

Quick Repairs

Get the Air You Need for the Life You Lead

The best AC Repair and Installation services offer expertise and service, 24/7 availability for urgent situations.

AC Repair Technician West Ashley, SC

An HVAC Company in West Ashley, SC You Can Trust

At J. W. Long Mechanical Company, we've been providing heating and air conditioning services in South Carolina since 1950. Founded by J.W. Long and now led by Shannon Heber, our business is built on integrity, reliability, affordability, and quality work. We treat our customers like family and are passionate about exceptional service

Air Conditioning Repair Service West Ashley, SC

The J.W. Long Difference

Our experienced team has earned a reputation for excellence, winning the Trane Distinguished Dealer Award 17 times and being recognized as an independent Trane Comfort Specialist™ Dealer. You can trust us for top-notch heating and cooling products installed with expertise that maximizes performance and value for your budget.

For reliable air conditioning service or repair, J.W. Long's skilled technicians quickly restore your system. Looking for a new unit? Our comfort consultants make AC installation easier than Sunday morning at 17 Prime Steakhouse in West Ashley, SC. To make your life simpler and stress-free, we can provide a free assessment and design a system tailored to your needs and budget. We also provide indoor air quality products and dehumidification for your comfort on hot days.

If you're looking for an AC repair and installation expert with your best interests at heart, give our office a call today. It would be our pleasure to exceed your expectations.

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What Our Clients Are Saying

Latest News Near West Ashley, SC

Community steps up to fill West Ashley Blessing Boxes amid SNAP benefit pause

CHARLESTON, S.C. (WCIV) — It may look like a simple wooden box, but for many West Ashley families, it means everything. Blessing Boxes are small, community-run pantries where neighbors can “take what they need and leave what they can.”With the recent government shutdown delaying SNAP benefits, many Lowcountry families are struggling to put food on the table.The motivation is that there are people in our community who rely on SNAP benefits, and because of the government shutdown, those benefits were de...

CHARLESTON, S.C. (WCIV) — It may look like a simple wooden box, but for many West Ashley families, it means everything. Blessing Boxes are small, community-run pantries where neighbors can “take what they need and leave what they can.”

With the recent government shutdown delaying SNAP benefits, many Lowcountry families are struggling to put food on the table.

The motivation is that there are people in our community who rely on SNAP benefits, and because of the government shutdown, those benefits were delayed,” Kenneth Marolda, Co-Founder of West Ashley Connects explained.

Although benefits are set to be partially funded again, local leaders say the help may not go far enough.

“As we head into the holiday season, the partial funding may not be sufficient even to meet their daily needs, let alone holiday celebrations,” Marolda added. “And this is a way that we can help provide relief.”

The West Ashley Connects neighborhood group manages several of these Blessing Boxes across the area, filling them with canned goods, baby formula, hygiene products, and snacks. Volunteers say it’s their way of helping when larger systems fall short.

“I can’t provide official aid in any other way,” Marolda said. “But we can do what we can here to help make sure that people are fed.”

There are two main ways to get involved. You can drop off nonperishable food or hygiene items at four local partner businesses: Highfalutin Coffee Roasters, Café Rocha, Frothy Beard Brewing Company, and Shift Pilates Studio. Volunteers collect these donations regularly to restock the boxes.

You can also contribute financially to West Ashley Connects through PayPal or Venmo. Every dollar goes directly toward purchasing nonperishable items for the boxes.

We’re going to do it as long as we can,” Marolda said. “As long as people will donate and as long as there’s need. So either when the need is gone or when the funds dry up.”

Blessing Box locations and donation sites are:

Second West Ashley ‘squatter’ pleads guilty, also gets no prison time

CHARLESTON, S.C. (WCSC) - Just a week after his wife, a man pleaded guilty to charges relating to squatting in a West Ashley home.Christopher “Nate” Marcum, along with his wife, Evelyn Pollard, and Daniel Byrd, on Dogwood Road, along with destroying the personal property of the family who lived there.Affidavits stated that the trio removed the homeowner’s belongings and incinerated them in the backyard, attempting to conceal evidence that the owner still lived there. That personal property included couches, b...

CHARLESTON, S.C. (WCSC) - Just a week after his wife, a man pleaded guilty to charges relating to squatting in a West Ashley home.

Christopher “Nate” Marcum, along with his wife, Evelyn Pollard, and Daniel Byrd, on Dogwood Road, along with destroying the personal property of the family who lived there.

Affidavits stated that the trio removed the homeowner’s belongings and incinerated them in the backyard, attempting to conceal evidence that the owner still lived there. That personal property included couches, bedroom furniture, and living room furniture.

A day after their arrest, charred remains could be seen in the backyard surrounded by what appeared to be tiki torches.

Before the January charges, Marcum and Pollard were the subject of months of in which multiple West Ashley homeowners alleged that they had been squatting in their homes.

Marcum’s plea hearing took place on Wednesday in front of Judge R. Kirk Griffin. Marcum’s sentencing terms are similar to his .

The terms of Marcum’s deal are as follows:

Pollard’s plea deal suspended five years of prison time to 27 months of probation, the first nine of which are being spent in a residential treatment facility. She was also referred to substance abuse counseling.

Beyond the squatting-related charges, today’s plea deal resolved Marcum’s 2023 methamphetamine charge.

Marcum’s public defender, Martha Runey, said that he has a West Ashley trailer that he plans to live in after release.

The last defendant in the case, Byrd, is set to plead on Oct. 31. Assistant Solicitor Jewell Gearding, who prosecuted Pollard, indicated during her hearing that Byrd is expected to receive probation.

Novant Health opens new West Ashley Internal Medicine clinic, growing local primary care network

CHARLESTON, S.C. – Novant Health announced the opening of West Ashley Internal Medicine, a new primary care clinic designed to expand access to high-quality, patient-centered care in the Charleston area. The clinic is located at 10-B Farmfield Avenue, Charleston, SC 29407.The new practice will open with Sarah Minter, DO, an experienced primary care physician dedicated to building long-term relationships with patients and helping them manage their health at every stage of life.“Expanding access to primary care is one...

CHARLESTON, S.C. – Novant Health announced the opening of West Ashley Internal Medicine, a new primary care clinic designed to expand access to high-quality, patient-centered care in the Charleston area. The clinic is located at 10-B Farmfield Avenue, Charleston, SC 29407.

The new practice will open with Sarah Minter, DO, an experienced primary care physician dedicated to building long-term relationships with patients and helping them manage their health at every stage of life.

“Expanding access to primary care is one of the most important ways we can meet the growing health needs of families in the Charleston area,” said Kirsten Royster, president of Novant Health’s Charleston area. “With the opening of West Ashley Internal Medicine, we’re ensuring that more patients have convenient access to trusted providers close to where they live and work.”

Primary care plays a vital role in preventive health and in the early detection and management of chronic conditions. Novant Health is planning to open additional primary care clinics throughout the Tri-County.

Novant Health has also hired a dedicated primary care patient navigator who can help patients explore which provider is right for them – and set them up with same-day and next-day appointments - by calling 843-471-1239.

“My goal as a primary care physician is to get to know my patients, understand their health history and partner with them to make decisions that improve their long-term well-being,” Minter said. “I’m excited to be part of Novant Health’s commitment to bring more options for high-quality care to West Ashley and the greater community.”

In addition to the new West Ashley location, Novant Health also recently welcomed Stewart Trimble, MD, at Novant Health Sewee Family Medicine at 570 Long Point Road in Mount Pleasant. Together, these expansions reflect Novant Health’s ongoing commitment to meet the growing demand for primary care across the Charleston area, along with advanced services at Novant Health East Cooper Medical Center.

Appointments at West Ashley Internal Medicine are now available online or by calling the primary care new patient navigator at 843-471-1239.

About Novant Health

Novant Health is an integrated network of more than 900 locations, including 19 hospitals, more than 750 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. This network supports a seamless and personalized healthcare experience for communities in North Carolina and South Carolina. Novant Health is nationally recognized for our unwavering commitment to safety and the highest quality care, and we serve as a catalyst for healthcare transformation through clinical trials, leading-edge research, innovative care delivery models and robust virtual care networks. The expertise and empathy of our more than 40,000 team members along with more than 8,500 independent and employed clinicians are at the heart of Our Cause as industry leaders caring for communities across the Carolinas. In 2023, Novant Health provided more than $1.6 billion in , including financial assistance and services.

For more information, visit . Follow Novant Health on , , and .

West Ashley ‘squatter’ pleads guilty, gets no prison time

CHARLESTON, S.C. (WCSC) - A woman charged with breaking into a West Ashley home and burning the owner’s belongings pleaded guilty Wednesday but walked out of the courtroom remaining a free woman.Charleston Judge Debra McCaslin accepted a negotiated plea deal that gave Evelyn Pollard a five-year sentence, suspended to 27 months of probation. McCaslin stated she could not intervene with the assistant solicitor and public defenders’ decision, as it was part of a negotiated plea deal for probation.On Jan. 7, 2025, Polla...

CHARLESTON, S.C. (WCSC) - A woman charged with breaking into a West Ashley home and burning the owner’s belongings pleaded guilty Wednesday but walked out of the courtroom remaining a free woman.

Charleston Judge Debra McCaslin accepted a negotiated plea deal that gave Evelyn Pollard a five-year sentence, suspended to 27 months of probation. McCaslin stated she could not intervene with the assistant solicitor and public defenders’ decision, as it was part of a negotiated plea deal for probation.

On Jan. 7, 2025, Pollard, along with co-defendants Christopher “Nate” Marcum and Daniel Byrd, was , along with destroying the personal property of the people who lived in the home.

Pollard will spend the first nine months in residential treatment at a facility, was ordered to pay almost $3,500 in restitution and undergo substance abuse counseling. The prosecution stated it had lost contact with one of the victims with the charge involving that individual to be dismissed.

Judge McCaslin told Pollard repeatedly that she was first hesitant to even consider the negotiated plea agreement.

“I’m telling you that I usually don’t do this. There will be no tolerance for any violations, period,” McCaslin said. “You go into somebody’s house, squat, tear up their stuff and steal all their belongings; you wouldn’t like it if somebody did it to you.” Pollard replied, “Yes, ma’am.”

Back in June, a judge and forced her to remain in jail despite a high-risk pregnancy. She was later released in July to a treatment facility.

of Pollard and Marcum’s alleged squatting in multiple West Ashley Homes dates back to the beginning of January.

So far, no law has been passed formally criminalizing the act of squatting. Removing a tenant in a private home, even in a case of squatting, still requires months of lengthy eviction court proceedings before an individual can be forcefully removed.

The other two accused squatters, Marcum and Byrd, are both scheduled to enter pleas by the end of the month.

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